The Reign of the customer Customer centric approaches to improving satisfaction FORNELL, CLAES

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Material type: Text

TextPublication details: Switzerland Spring 2020Description: xiii; 211pISBN:

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Reference Books	WCSC, Pusa Campus	Reference	658.812 FOR (Browse shelf(Opens below))	Not for loan		WCSC PUSA 23
Reference Books	WCSC, Pusa Campus	Reference	658.812 FOR (Browse shelf(Opens below))	Not for loan		WCSC PUSA 24

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Previous	658.804 FRA Customer processes in Business-to-Business service transactions	658.812 BLA Customer service operations The complete guide	658.812 BLA Customer service operations The complete guide	658.812 FOR The Reign of the customer Customer centric approaches to improving satisfaction	658.812 FOR The Reign of the customer Customer centric approaches to improving satisfaction	658.812 KAM Customer service training	658.812 KAM Customer service training	Next

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