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Customer service training 101: Quick and easy techniques that get great results by
Edition: 3rd
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: USA Amacom 2018
Availability: Items available for loan: DSEU Vivek Vihar Campus (2)Call number: 658.31245EVE, ...

Business process manegement: concepts, languages, architectures by
Edition: 3rd
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Germany Springer 2019
Availability: Items available for loan: DSEU Vivek Vihar Campus (2)Call number: 658.5WES, ...

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