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		The Reign of the customer Customer centric approaches to improving satisfaction FORNELL, CLAES by FORNELL, CLAES FORREST V.,MORGESON III G.TOMAS M.,HULT DAVID,VANAMBURG Material type: Text; Format: print ; Literary form: Not fiction Publication details: Switzerland Spring 2020 Availability: Items available for reference: WCSC, Pusa Campus: Not for loan (2)Call number: 658.812 FOR, ... Add to cart (remove)
		Customer processes in Business-to-Business service transactions FRAUENDORF,JANINE by FRAUENDORF,JANINE Material type: Text; Format: print ; Literary form: Not fiction Publication details: Switzerland Spring 2006 Availability: Items available for reference: WCSC, Pusa Campus: Not for loan (1)Call number: 658.804 FRA. Add to cart (remove)
		High performance through business process management Strategy execution in a digital world KIRCHMER, MATHIAS by KIRCHMER, MATHIAS Edition: 3rd Material type: Text; Format: print ; Literary form: Not fiction Publication details: Switzerland Spring 2017 Availability: Items available for reference: WCSC, Pusa Campus: Not for loan (1)Call number: 658.5 KIR. Add to cart (remove)
		High performance through business process management: Strategy execution in a digital world by Kirchmer,mathias Edition: 3rd Material type: Text; Format: print ; Literary form: Not fiction Publication details: Switzerland Springer 2017 Availability: Items available for loan: DSEU Vivek Vihar Campus (1)Call number: 658.5KIR. Place hold Add to cart (remove)
		Reign of the customer by Fornell,claes Morgeson III,forrest V Hult,G tomas M Vanamburg,david Material type: Text; Format: print ; Literary form: Not fiction Publication details: Switzerland Palgrave macmillan 2020 Availability: Items available for loan: DSEU Vivek Vihar Campus (2)Call number: 658.812FOR, ... Place hold Add to cart (remove)

Delhi Skill and Entrepreneurship University (DSEU)

DSEU Dwarka Campus (formerly known as Integrated Institute of Technology), Sector 9, Dwarka, New Delhi- 110077

Web: https://dseu.ac.in | Email : director-IIT@dseu.ac.in | Phone: 011-25080585

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