000 00276nam a2200109Ia 4500
008 220201s1992 xx 000 0 eng d
100 _aBANK JOHN
245 0 _aESSENCE OF TOTAL QUALITY MANAGEMENT
260 _aU S
_bPRENTICE HALL OF INDIA
_c1992
300 _a203
942 _2ddc
999 _c91791
_d91791