000 00282nam a2200109Ia 4500
008 220201s2004 xx 000 0 eng d
082 _a428.34
_bBOO
100 _aBoohar,Dianna
245 0 _aCommunication with confidence
260 _bNew Delhi:Tata Mc Graw Hill
_c2004
942 _2ddc
999 _c87843
_d87843