000 00285nam a2200121Ia 4500
008 220201s2004 xx 000 0 eng d
082 _a658.562
_bARO
100 _aArora,KC
245 0 _aTotal Quality Management
260 _bS.K Kataria & Sons
_c2004
300 _a1169
942 _2ddc
999 _c87620
_d87620