000 00251nam a2200109Ia 4500
008 220201s2002 xx 000 0 eng d
100 _aHAYES, J.
245 0 _aINTERPERSONAL SKILLS AT WORK
260 _bROUTLEDGE
_c2002
300 _a305
942 _2ddc
999 _c68881
_d68881