000 00302nam a2200121Ia 4500
008 220201s1996 xx 000 0 eng d
041 _aENG
100 _aJACKSON, P
245 0 _aACHIEVING BSEN ISO-9000
260 _aLONDON
_bTHAMES AND HUDSON PUBLISHING COMPANY
_c1996
300 _a192
942 _2ddc
999 _c61216
_d61216