000 00290nam a2200121Ia 4500
008 220201s2011 xx 000 0 eng d
082 _a420
_bCHA
100 _aChadha, R K
245 0 _aCommunication techniques Skill
260 _aDelhi
_bPearson Edu.
_c2011
300 _a367
942 _2ddc
999 _c37482
_d37482