000 00292nam a2200121Ia 4500
008 220201s2011 xx 000 0 eng d
082 _bRAM
100 _aRama charan, R
245 0 _aCustomer relationship management
260 _aDelhi
_bAvis Kaur Pub,
_c2011
300 _a338
942 _2ddc
999 _c29546
_d29546