000 00348nam a2200133Ia 4500
008 220201s2011 xx 000 0 eng d
082 _a658
_bDOG
100 _aDogra (Balram)
245 0 _aReference UReference AL MAReference KETING CONCEPTS & PReference ACTICES
250 _a8th Ed.
260 _bT M H
_c2011
300 _a352p.
942 _2ddc
_01
999 _c1089
_d1089