000 00437nam a22001697a 4500
003 OSt
008 220523b |||||||| |||| 00| 0 eng d
020 _a9781138738409
082 _a658.5JES
100 _aJeston,john
245 _aBusiness process management: practical guidelines to successful implementations
250 _a4th
260 _aLondon
_bRoutledge
_c2018
300 _a653p
650 _aManagement
942 _2ddc
_cBK
999 _c100646
_d100646