000 | 00420nam a22001577a 4500 | ||
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003 | OSt | ||
008 | 220517b |||||||| |||| 00| 0 eng d | ||
020 | _a9780578824949 | ||
082 | _a658.3TOI | ||
100 | _aToister,jeff | ||
245 | _aGuaranteed customer experience: How to win customers by keeping your promises | ||
260 |
_bGuaranteed experience _c2021 |
||
300 | _a173p | ||
650 | _aManagement | ||
942 |
_2ddc _cBK |
||
999 |
_c100618 _d100618 |