| 000 | 00427nam a22001577a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 008 | 220517b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9783835006010 | ||
| 082 | _a658.8FRA | ||
| 100 | _aFrauendorf,janine | ||
| 245 | _aCustomer processes in business-to-business service transactions | ||
| 260 |
_aBerlin _bDeutscher Universitats-Verlag _c2006 |
||
| 300 | _a300p | ||
| 650 | _aManagement | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c100611 _d100611 |
||