000			00439nam a22001577a 4500
003			89
008			220510b |||||||| |||| 00| 0 eng d
020			_a9781138738409
082			_a658.406 _bJES
100			_aJeston, John
245			_aBusiness Process management: _b Practical guidelines to successful implementations _cJohnJeston
250			_a4th
260			_aNew York _bRoutledge _c2018
300			_axxxvi;653p.
942			_2ddc _cREF
999			_c100582 _d100582