000 | 00383nam a22001577a 4500 | ||
---|---|---|---|
003 | 65 | ||
008 | 220509b |||||||| |||| 00| 0 eng d | ||
020 | _a9780750663632 | ||
082 |
_a658.812 _bKAM |
||
100 | _aKamin, Maxine | ||
245 |
_aCustomer service training _cMaxine Kamin |
||
250 | _a1st | ||
260 |
_aNew York _bRoutledge _c2006 |
||
300 | _axv;204p. | ||
942 |
_2ddc _cREF |
||
999 |
_c100569 _d100569 |