| 000 | 00389nam a22001457a 4500 | ||
|---|---|---|---|
| 003 | 29 | ||
| 008 | 220507b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9780814450048 | ||
| 082 |
_a658.812 _b BLA |
||
| 100 | _aBLANDING,WARREN | ||
| 245 |
_aCustomer service operations _bThe complete guide _cBLANDING,WARREN |
||
| 260 |
_aNew York _bAMACOM _c1991 |
||
| 300 | _aix; 422p. | ||
| 942 |
_2ddc _cREF |
||
| 999 |
_c100549 _d100549 |
||