TY - BOOK AU - Gitlow,howard S AU - Melnyck,richard J AU - Levine,david M TI - Guide to six sigma and process improvement for practitioners and students: Foundations,DMAIC,tools,cases and certification SN - 9780133925364 U1 - 658.4013 PY - 2015/// CY - New jersey PB - Pearson Education KW - Management ER -